Privacy Policy

Effective Date: 9 February 2026

Purpose Property (ABN 96 651 078 698) (we, us or our) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What is Personal Information

Personal information is information or an opinion about an individual from which they can be reasonably identified.

Examples include your:

• Name
• Contact details
• Financial information
• Identification documents
• Property preferences or requirements

2. Personal Information We Collect

Depending on the services you use, we may collect:

• Identity and contact details (name, address, phone, email)
• Date of birth and identification documents
• Employment, income, and financial information
• Property ownership, preferences, and search criteria
• Investment goals and property purchasing requirements
• Tenancy history and rental references (where relevant)
• Emergency contact details
• Business contact details when representing an organisation
• Any information you provide to us in connection with our services
• Technical information from our website, such as IP address, device information and usage data
  
  

Sensitive Information

In limited circumstances, we may collect sensitive information, such as:

• Health information
• Special accommodation requirements
• Other information you provide to support a property purchase or tenancy request

We will only collect sensitive information where reasonably necessary for our services and with your consent, or as otherwise permitted by law.

3. How We Collect Personal Information

We collect personal information directly from you, including when you:

• Complete forms
• Contact us via email or phone
• Meet with us
• Submit information through our website

From third parties, including:

• Real estate agents
• Vendors or property owners
• Mortgage brokers or lenders
• Referees
• Tenancy databases
• Credit reporting bodies
• Publicly available sources

We will take reasonable steps to inform you when we collect your information.

4. Why We Collect Personal Information

We collect, hold, and use personal information to:

• Provide buyer’s agency and property advisory services
• Identify and negotiate suitable properties on your behalf
• Assist with property acquisition and investment decisions
• Communicate with you about your property search or purchase
• Verify your identity and financial position where necessary
• Liaise with agents, brokers, and other professionals involved in property transactions
• Allow our staff or contractors to assist with administrative tasks
• Comply with legal and regulatory obligations
• Send you information about our services (you may opt out at any time)
  
  

5. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary to provide our services, including:

• Real estate agents, vendors, and property owners
• Mortgage brokers, lenders, and financial institutions
• Conveyancers and solicitors
• Accountants and financial advisers
• Property inspectors, contractors, and service providers
• Marketing service providers
• IT and cloud storage providers

We do not sell, rent, or trade personal information.

6. Overseas Disclosure

Some of our service providers or administrative staff may be located outside Australia. Where this occurs, personal information may be disclosed to them only for administrative support purposes.

We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy laws and only use it for the purposes outlined in this policy.

If you do not consent to overseas disclosure of your personal information, please contact us before providing your information.

7. Direct Marketing

We may use your personal information to inform you about:

• Property opportunities
• Market updates
• Our services or promotions

You can opt out of receiving marketing communications at any time by:

• Using the unsubscribe link in our communications, or
• Contacting us directly.
  
  

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Security measures include:

• Secure electronic databases and cloud systems
• Restricted access to authorised personnel
• Password protection and system controls
• Secure storage of physical records

Personal information is retained only as long as necessary for the purpose it was collected or as required by law. When no longer required, it is securely destroyed or de-identified.

9. Access and Correction

You may request access to personal information we hold about you.

You may also request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below. We may verify your identity before providing access.

10. Complaints

If you believe we have breached your privacy, you may lodge a complaint with us.

We will:

• Acknowledge your complaint
• Investigate the matter
• Provide a written response within a reasonable timeframe

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

11. Notifiable Data Breaches

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website and applies from the effective date listed above.

13. Contact Us

For questions, access or correction requests, or complaints, please contact:

Purpose Property
ABN: 96 651 078 698

Address: 138 Juliette St, Greenslopes QLD 4120

Phone: 0414 663 531